Shipping & Delivery
Simple and Safe Shopping
Once you have placed the desired items in your cart, payment can be made via credit card, paypal or direct online bank transfer. After a successful order, you will be informed about its current status. You will also be sent a tracking number so you can follow your order until it reaches its destination.
We use GDEX courier service to ship out orders. You can expect your order to be delivered within 3-5 working days.
Although smackkit.com aims to deliver as fast as possible, we are not able to guarantee that all orders will be delivered within the time frame agreed upon at purchase. In the event that we do not meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses that arise out of delayed delivery.
We offer nationwide delivery except to Free Trade Zones and P.O. Box addresses. For delivery to army base camps and university or college campus addresses, your order(s) can only be delivered to the administration office or the mailing room.
To track your order, please use the tracking number sent to you in the confirmation email your items have been shipped out. As a precaution, please keep the receipt of the delivered items. In the unlikely event that your product has a defect or is missing from your order please contact Customer Service at firstname.lastname@example.org.
Free Delivery Available
At smackkit.com, customers can qualify for FREE delivery when the minimum cart size of RM50 is met, for both East and West Malaysia.
> Enjoy smackkit.com FREE Shipping!
To take advantage of FREE shipping place at least RM50 worth of products in your cart and proceed to checkout.
> Shipping Fees for orders under RM50
If your order amounts to below RM50, you'll be charged:
RM10 for delivery to East and West Malaysia.